|
|  |
Directors Only Courses & Objectives
Directors Only is a new program designed for director-level healthcare
leaders—those individuals who have responsibility for the overall
administration of functional areas with multiple departments. The goal
of this program is to provide director-level leaders with knowledge and
skills to improve departmental performance, increase job satisfaction
and enhance workforce retention. Participants attend a total of 9 courses
that meet over 3 weekends in 2008.
Choose a course from the list below or scroll down for all courses:
Organizational Culture and Workplace Environment
Keith Provan, Ph.D.
- Analyze the role of leaders in complex work environments
- Identify the context of workplace culture
- Describe how to lead in professional cultures
- Identify systems for organizational coordination and control systems
- Describe management strategies in and around hierarchies
- Identify key elements of power and politics
- Recognize the nature of uncertainty and effective approaches
Return to Top
Performance Management and Strategy Maps
Betty Falter, RN, MS, CNAA, BC
- Define a performance management system
- Identify key elements of a strategy map for their departments
Return to Top
The Science of Quality
Pal Evans, M.D.
- Describe elements that constitute quality and the development of the science of quality improvement
- Identify different approaches to Quality (Six Sigma, LEAN, PDCA) with a focus on LEAN
- Identify approaches to engage physicians in Quality efforts
Return to Top
Translational Research and Patient Safety
Judith Effken, Ph.D., RN, FACMI, FAAN
Joyce Verran, Ph.D., RN, FAAN
- Identify National, Regional and Local Safety Initiatives that are
applicable to the work setting
- Evaluate safety strategies for application to the workplace
- Describe the components of translation research
- Compare and contrast translation research to quality improvement
- For safety issues, identify the relationships among evidence-based
practice, quality improvement and translation research
Return to Top
Project Management
Gerry Wilhelm, BA, PMP
- Identify Project Management “Best Practices”
- Illustrate the key components of the Project Plan
- Examine how project success can be tracked and reported
- Describe how to collect and retain intellectual capital
Return to Top
Managing People
Stephen Gilliland, Ph.D.
- Identify the strategic value of your people
- Identify skills necessary to improve relationships along the leadership continuum (Manager/staff; Director/Manager; Director/C level)
- Identify methods for dealing with difficult people
- Develop skills for seeking input from peers, direct reports and bosses
- Identify how to sustain vision
- Describe the 8 stages of successful change
Return to Top
Advanced Conflict Management
Barry Goldman, Ph.D., J.D.
- Identify how to better resolve conflicts and misunderstandings at all levels
- Describe different conflict styles
- Recognize when conflict is good
- Demonstrate different third-party conflict resolution methods to be used by directors
- Identify process of planning for negotiating
Return to Top
Team Building (Director-Workgroup Relationships)
Aleksander Ellis, Ph.D.
- Identify the unique aspects of teamwork
- Recognize critical attributes of decision-making capabilities
- Examine the creative and innovative potential of teams
Return to Top
Directors as Leaders — The Capstone Experience
Betty Falter, RN, MS, CNAA, BC
- Synthesize Director Only program with goals set Day 1
- Examine leadership competencies along the continuum using the six
competencies identified by Phoenix Children's Hospital
- Identify what directors as leaders do
Return to Top
For additional information, please contact us.
|
|
Download
Program Brochure | Download
2010 Calendar
